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Presented by The London Institute of Banking and Finance and UK Finance

Financial Innovation Awards Categories 2018

Celebrating customer excellence in banking & finance

Products & services
  • 1. Innovation in product or service design

  • 2. Best payments initiative

  • 3. Innovation in supporting business or enterprise

  • 4. Best mobile banking

  • 5. Innovation in the delivery of financial products

Marketing & customer experience
  • 6. Innovation in marketing and communications

  • 7. Innovation in data and its application

  • 8. Excellence in customer experience

  • 9. Service team of the year

  • 10. Best customer-focused cultural transformation or staff participation initiative

Finance in the community
  • 11. Innovation in sustainability or social responsibility

  • 12. Best financial inclusion or outreach initiative

  • 13. Best technology initiative

  • 14. Technology vendors – best financial services solution

  • 15. Best FinTech partnership

  • 16. Open Banking [New]

Best financial start-up
  • 17. Best financial start-up