Shortlist 2019

Congratulations to all our 2019 finalists! 

View the full shortlist below and see who is competing in each category. 

Best new savings or investment product

Cascade Cash Management - Cascade Cash Management Excels at FinTech Customer Care

HSBC UK - My Investment

Israel Discount Bank - "Automated (Self-Driving) Banking" - Auto deposit and free-to-use cash, within the banking app

Tandem Bank - Autosavings

Best new mortgage or loan product

Aktif Yatırım Bankası A.Ş. - Kolay Paketler (Easy Loan Packages)

CTBC Bank - Geographic Data-driven Mortgage Program

IS FAKTORING A.S. - Balance Sheet Forecasting Model

Mojo Mortgages - Mojo Mortgages

Best payment innovation - Transactions

Aktif Investment Bank - QR Code

Albaraka Turk - Albaraka Alneo

BPI - Credit Card Family Experience - Disrupting the Credit Card Ecosystem

Divido - Divido's white-label lending platform continues to disrupt the payments status quo

Western Union - Western Union & Amazon Team Up to Make E-Commerce Cross-Border Payments available to more people around the world

Best payment innovation - Payment platforms

Banking Circle - Banking Circle

Israel Discount Bank - The PayBox App - Making Mobile Payments Viral

KeyBank and Fiserv - New and Differentiated Payments Capabilities with Dovetail Payments Platform from Fiserv

PPRO - PPRO expanding globally through strategic acquisitions

Sberbank of Russia - Stories in online bank for corporate clients

Best retail banking services innovation [NEW]

BPI - BPI on Wheels

Honest. - Halifax Flagship

Israel Discount Bank - Enhanced Voice-Based Payment & Banking Services

TSB Bank - Digital ID&V Service

VakifBank - Mobile Field Sales

Excellence in supporting business or enterprise

Banking Circle - Banking Circle Lending

Barclays - Creating a customer-centric, market-leading offering for our SME Clients

CTBC Financial Holding - Business Payment Service on Blockchain

Israel Discount Bank - New Business Banking Cash Management Services

Santander UK - Cloud-Based Digital Credit-Risk and Fulfilment for SME, Commercial and Corporate

Best Open Banking initiative

BPI - All in one

Flagstone - Revolutionising the Cash Deposit Market

NatWest - Payit; Pay Online & Send Money

Best mobile banking innovation

Starling Bank - Mobile current accounts

Sensibill - Receipts by Sensibill

Sberbank of Russia - Sberbank Business Mobile revamping and relaunch

Sberbank - Sberbank Online personalization

Best multi-channel experience [NEW]

Barclays - Creating a customer-centric, market-leading multi channel experience

CTBC Bank - Unleash the power of customer centric Omni-channel management

Most effective overall customer experience initiative – Retail

BPI - BPI Mobile Interactions and SignNow – towards a full paperless and mobile experience

Honest. - Halifax Flagship

Most effective overall customer experience initiative – Business & corporate

Santander UK - Cloud-Based Digital Credit-Risk and Fulfilment for SME, Commercial and Corporate

Stanbic Bank Ghana - MobyCash

Turk Ekonomi Bankasi A.S. - Working Capital Solution for the Insurance Sector

Unity Trust Bank - Commercial Learning Programme

Customer experience/Service team of the year

Moody's Analytics - Inspire - Customer Connection and Loyalty

Vision Independent Financial Planning - Success through Service

Best workplace transformation or employee engagement initiative

Albaraka Turk - Albaraka Motivist Gamification Platform Project

Financial Services Compensation Scheme - FSCS... Our Journey To Engagement

HSBC UK - CMB Apprenticeship Programme

Itaú Unibanco - New work environment to integrate and engage people with itau's digital transformation

Vision independent Financial Planning - Happier, Healthier, More Productive

ZiraatBank - How to turn your employee/customer feedback to disruptive gain?

Best sustainable finance initiative

HSBC UK - Sustainable funds

Infrastructure Development Company Limited - IDCOL Solar Irrigation Pump Project

Best financial inclusion or outreach initiative

Azuri Technologies - Azuri Quad PayGo Solar Home System with HospiCash (Income Insurance)

Crown Agents Bank - EMpowerFX Platform

Lloyds Banking Group - Be My Eyes partnership

NS&I Government Payment Services - Help to Save

Principality Building Society - Financial Education with Goose and Friends

The Mifos Initiative - Mifos

Change team of the year [NEW]

BPI - Full Agile – Driving Business Transformation

HSBC UK - HSBC Change Operating Rhythm

Santander UK - Digital Transformation

Best technology initiative - United Kingdom

Fimtrac F&I and Compliance Solutions - SAF Advanced Academy App

PEAC Finance - Gateway - The Innovative Point of Sale app for Equipment Dealers

PRIMIS Mortgage Network - Toolbox

Santander UK - Cloud-Based Digital Credit-Risk and Fulfilment for SME, Commercial and Corporate

Best technology initiative – Europe

BPI - BPI GO Now – shaping the future

Credit Suisse - iComply

Deutsche Bank - Cognitive Automation

Hellenic Bank and Fiserv - Hellenic Bank Transforms Payments Infrastructure with Fiserv

Sberbank - Advanced execution algorithms

VakifBank - Mobile Field Sales (MFS) Application

Best technology initiative – Rest of the world

Absa Bank Group Limited - Unique Data initiative launch in African continent for retail and business bank

Banco BASE - Digital differentiator in the onboarding process to acquire clients and portfolio management of commercial accounts

Citizens Financial Group and Fiserv - Real time payments make it fast, payment hubs make it better for Citizens Bank

Moody's Analytics - Introducing Daisy

HSBC - Innovation in Trade Finance

Most promising financial start-up

Mojo Mortgages - Mojo Mortgages

Soldo - Smarter business spending starts here

Best technology partnerships

ASPEKT LLC - Front Office System for Payment Operations

ClauseMatch - London-based RegTech ClauseMatch automates internal contract management at Intesa Sanpaolo

Darktrace - Cyber AI

ezbob - Transforming the lending experience for SMEs

HSBC UK - HSBC UK and Vizolution

PCF Bank & Worksmart - Creating Industry Leading SM&CR Software

Best FinTech partnership

FINOS - The FDC3 Interoperability Standards

HooYu - NatWest launches new digital account opening journey powered by HooYu

Israel Discount Bank - Turning the bank's IT assets into a business line, through nxKnox's Cooperative Cyber Security technology

Sberbank of Russia - B2B-payments by Sberbank and Yandex.Checkout

Signicat and Rabobank - Rabo eBusiness—the world’s first bank-led Digital Identity Service Provider

Token - Token and Almoayed Technologies Partner to Accelerate Open Banking In MENA