Winners and Highly Commended

Congratulations to all our 2019 winners!


BEST NEW SAVINGS OR INVESTMENT PRODUCT
Winner: Tandem Bank - Autosavings
Highly Commended: Cascade Cash Management - Cascade Cash Management Excels at FinTech Customer Care


BEST NEW MORTGAGE OR LOAN PRODUCT
Winner: CTBC Bank - Geographic Data-driven Mortgage Program


BEST PAYMENT INNOVATION – TRANSACTIONS
Winner: Divido - Divido's white-label lending platform continues to disrupt the payments status quo
Highly Commended: Western Union - Western Union and Amazon Team Up to Make E-Commerce Cross-Border Payments available to more people around the world


BEST PAYMENT INNOVATION – PAYMENT PLATFORMS
Winner: Israel Discount Bank - The PayBox App - Making Mobile Payments Viral


BEST RETAIL BANKING SERVICES INNOVATION [NEW]
Winner: Israel Discount Bank - Enhanced Voice-Based Payment & Banking Services
Highly Commended: TSB Bank - Digital ID&V Service


EXCELLENCE IN SUPPORTING BUSINESS OR ENTERPRISE
Winner: CTBC Financial Holding - Business Payment Service on Blockchain
Highly Commended: Santander UK - Cloud-Based Digital Credit-Risk and Fulfilment for SME, Commercial and Corporate


BEST OPEN BANKING INITIATIVE
Winner: NatWest - Payit; Pay Online & Send Money


BEST MOBILE BANKING INNOVATION
Winner: Sensibill - Receipts by Sensibill


BEST MULTI-CHANNEL EXPERIENCE [NEW]
Winner: Barclays - Creating a customer-centric, market-leading multi-channel experience


MOST EFFECTIVE OVERALL CUSTOMER EXPERIENCE INITIATIVE – RETAIL
Winner: Honest. - Halifax Flagship


MOST EFFECTIVE OVERALL CUSTOMER EXPERIENCE INITIATIVE – BUSINESS & CORPORATE
Winner: Santander UK - Cloud-Based Digital Credit-Risk and Fulfilment for SME, Commercial and Corporate


CUSTOMER EXPERIENCE/SERVICE TEAM OF THE YEAR
Winner: Vision Independent Financial Planning - Success through Service


BEST WORKPLACE TRANSFORMATION OR EMPLOYEE ENGAGEMENT INITIATIVE
Winner: Financial Services Compensation Scheme - Our Journey to Engagement
Highly Commended: ZiraatBank - How to turn your employee/customer feedback to disruptive gain?


BEST SUSTAINABLE FINANCE INITIATIVE
Winner: Infrastructure Development Company Limited - IDCOL Solar Irrigation Pump Project


BEST FINANCIAL INCLUSION OR OUTREACH INITIATIVE
Winner: NS&I Government Payment Services - Help to Save
Highly Commended: The Mifos Initiative - Mifos


CHANGE TEAM OF THE YEAR [NEW]
Winner: BPI - Full Agile – Driving Business Transformation


BEST TECHNOLOGY INITIATIVE – UNITED KINGDOM
Winner: PRIMIS Mortgage Network - Toolbox


BEST TECHNOLOGY INITIATIVE – EUROPE
Winner: BPI - BPI GO Now – shaping the future
Highly Commended: Credit Suisse - iComply


BEST TECHNOLOGY INITIATIVE – REST OF THE WORLD
Winner: Absa Bank Group Limited - Unique Data initiative launch in African continent for retail and business bank
Highly Commended: Moody's Analytics - Introducing Daisy


MOST PROMISING FINANCIAL START-UP
Winner: Mojo Mortgages - Mojo Mortgages


BEST TECHNOLOGY PARTNERSHIPS
Winner: Darktrace - Cyber AI
Highly Commended: HSBC UK - HSBC UK and Vizolution


BEST FINTECH PARTNERSHIP
Winner: Signicat and Rabobank - Rabo eBusiness – the world’s first bank-led Digital Identity Service Provider
Highly Commended: Token - Token and Almoayed Technologies Partner to Accelerate Open Banking In MENA